Frequently Asked Questions
-
Not quite! While all of our paper crafting products are sold as kits—complete with pre-cut pieces, color photos, and step-by-step instructions—we also offer a selection of fun crafting accessories, such as charm clips, decorative paper piercers, and other unique goodies.
Whether you're looking for a relaxing project to create or the perfect crafty accessory to brighten your workspace, we've got something for every paper crafting enthusiast!
-
Yes! We love creating new collections and seasonal projects throughout the year. Be sure to join our email list or follow us on social media so you never miss a new release.
-
Each kit includes everything you need to complete the project unless otherwise noted. All papers and embellishments are pre-cut and neatly packaged, along with color photos and step-by-step instructions to make crafting easy and enjoyable.
-
Most kits only require basic crafting supplies such as adhesive, scissors, foam tape (optional), and your favorite inks or tools if you choose to add your own creative touches.
-
Yes! We do all the cutting for you so you can spend more time creating and less time preparing. Simply follow the included instructions and enjoy assembling your project.
-
Absolutely! Our kits are designed for crafters of all skill levels. Detailed instructions and color photos help guide you through each project.
-
Overall, yes! We carefully package each kit so you can recreate the sample shown. Occasionally, a paper may be substituted with something of equal or greater value if an item becomes unavailable.
-
Every project is different, but most kits can be completed in one relaxing crafting session. Take your time and enjoy the creative process!
-
At this time, we only ship within the United States and associated territories.
-
Orders are typically processed within 1-3 business days. Once your order ships, you'll receive tracking information by email. Should you have questions about your order, feel free to contact us via the Contact button in the top left of the screen.
-
Because our kits contain carefully selected, pre-cut papers, embellishments, and instructions that cannot be restocked or resold once prepared, all sales are final. We are unable to accept returns, exchanges, or offer refunds.
However, if your order arrives damaged or if something is missing, please contact us within 7 days so we can make it right.
-
We take great care when packaging every order. If your package arrives damaged or you're missing an item, please contact us within 7 days of delivery with your order number and photos (if applicable), and we'll work with you to resolve the issue.
-
Orders begin processing quickly to ensure timely shipping. If you need to request a cancellation, please contact us as soon as possible. Once an order has been packaged or shipped, it can no longer be canceled.